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Meet the captains

Back to business

Go online

Stay engaged

Marketing & sales

Money

Leadership

Control

From our community

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Now more than ever, small businesses come together.
Get inspired and learn practical ideas developed by small business owners, access a full set of tools that will help you start practicing right away.
Learn
Back to business
Skills

Get back to business

Time to reopen? get ready for the next normal!

Start learning
Go online
Skills

Take my business online

Are your clients unable to come to you? Still waiting for some outstanding payments?

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Stay engaged
Skills

Keep my clients close

In times of social distancing, we look for other ways to feel connected.

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Meet the captains

Marketing & sales

Money

Leadership

Control

From our community

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Marketing & sales
Tools

Increase word of mouth with a referral offer

Send a well-designed referral campaign to your most loyal and happy customers. Encourage them to refer you to friends and family with a 20% referral discount on their next visit.

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Money
Tools

Gift cards make it easy for clients to support you

Create and promote gift cards for your services to allow your clients to pay for future visits and support your business

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Control
Tools

Deliver your services through video calls

In today’s business world, face-to-face meetings are just one option for delivering services and meeting clients. Give your clients more options by offering both in-person and online services.

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Money
Tools

Receive and track payments from one location

Allow your clients to pay online with a card or other online payment methods. Track their payments and send automatic overdue payment reminders.

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Marketing & sales
Tools

Let your clients know you’re open for business

Send email & SMS business and policy updates to keep your clients informed and at ease, especially during these uncertain times. Personalize your message to let clients know how you're adapting your business and practices in order to keep them safe and healthy.

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Control
Tools

Collect valuable information from clients and prospects

Collect important information about both potential and existing clients, allowing you to provide the personalized customer experience which will make you stand out of the crowd.

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Money
Tools

Meet customers’ needs with electronic billing

Send your clients online estimates that once they've been approved turn into payable invoices.

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Marketing & sales
Tools

Customer feedback: Understand your customers

Send your clients a feedback form asking about their experience with your business. Use an automated campaign to interact with them according to their feedback.

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Community
From our community

How to turn your business service into a best-selling online course

The Coronavirus is rapidly changing the way we do business. Every small business owner's playbook should now include online services and online courses. Find out how it's done.

From our community

7 ways to help your small business and your clients in uncertain times

The Coronavirus is creating a new challenging reality for small business owners. Here's how you can become a source of inspiration and strength for your clients and team.

From our community

How to keep your business afloat during the COVID-19 outbreak

Get tips on how to keep your business running smoothly during uncertain times from real business owners.

From our community

Top Tips – Jessica Campos

What's it like working from home for some of the small businesses out there? vcita user and community member Jessica Campos of Marketing for Greatness shares her experience.

From our community

Important COVID-19 resources

Stay healthy and informed during these uncertain times

From our community

Take your business online webinar

Want to learn how to market your services and take your business Online right now? Need to learn how to create amazing live videos? Asking yourself how you can up your YouTube game? Watch vcita's webinar with expert Owen Video.

From our community

Top Tips – Nina Thomas Estwick

Nina Thomas Estwick of "Socially Nina" shares her tips and tricks on how to deal with the "new norm", stay connected and pivot form in-person to virtual meetings.

There is always good in negative. This is the time businesses can use to revamp, educate, and show support to their various communities

Krisallis
vcita user, California

As a small business owner, I’ve learned the power of the pivot. We have to be ready to pivot with new technology, pivot with the loss of a client, pivot when a new social media platform takes off

Nina Thomas
vcita user, Atlanta

In times of need, I stand ready as a helper. Staying present in what’s going on in my industry will help me be seen and continue to build my reputation in positive ways that I may never be able to calculate

Rhonda Boyle
vcita user, Oklahoma